Services
Bilbycast is open for self-service deployment, and backed by commercial services for teams that need support guarantees, deeper integration, or a managed operation.
Support Contracts with SLAs
Production-grade support with defined response times, escalation paths, and dedicated engineers who know the Bilbycast internals. Covers edge, manager, relay, and the protocol libraries. Tiered plans from business-hours to 24×7 broadcast-critical coverage.
Professional Services & Integration
Hands-on engineering to integrate Bilbycast into your broadcast plant — NMOS control plane work, orchestration with your existing MAM / automation, custom device drivers, and interop validation against specific third-party encoders, decoders, and gateways.
Managed Deployment & Hosting
Fully managed Bilbycast deployments on infrastructure we operate — manager, relay fleet, and optional edge nodes. Upgrades, monitoring, certificate rotation, and incident response are handled for you. Suitable for teams that want the capabilities without running the platform.
OEM & Vendor Licensing
Embed Bilbycast components inside your own product or appliance under a commercial licence that permits redistribution and hosted-service resale. Covers the EULA-licensed manager as well as commercial exemptions to the AGPL terms of the edge and relay.
Training & Certification
Instructor-led training for operators and integrators — flow modelling, NMOS / IS-04/05/08 workflows, transcoding pipelines, SRT and RIST transport, and the manager API. Delivered on-site or remote, with optional certification for partner engineers who install Bilbycast for end customers.
Get in touch
Want to discuss a support plan, an integration, a managed deployment, or OEM licensing? Send us the details of your setup and what you're trying to achieve — we'll get back to you directly.